Bitsler Terms & Conditions — In plain language, in Bengali

Bitsler (bitsler.vip) is an international online gaming platform operated with Bangladesh users in mind. By creating an account or using any of our services, you confirm that you have read and fully agree to these Terms and Conditions.

These terms have been written in plain, accessible language so our users can understand them easily. Bitsler has always believed in transparency — no hidden clauses, no deliberately confusing language.

• These terms may be updated at any time. Continued use of the platform after an update constitutes acceptance of the revised terms.
• All decisions made by Bitsler are final; however, any complaint may be submitted through our support team.
• This platform is intended for entertainment purposes only.
• Bitsler reserves the right to modify its services, game library, or features at any time.

Opening an account on Bitsler is straightforward, but a few important rules apply. Only one account per person is permitted. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.

• It is the user's responsibility to ensure that the information provided at registration remains accurate and up to date.
• Keep your account password private — never share it with anyone.
• Transferring or selling your account to another person is prohibited.
• Completing KYC (Know Your Customer) verification increases your withdrawal limit.
• You must be at least 18 years old to register.
• We strongly recommend enabling two-factor authentication to keep your account secure.

If you believe someone has accessed your account without authorization, notify our support team immediately. Bitsler will take prompt action.

Bitsler accepts deposits via Bangladesh's major mobile banking services — bKash, Nagad, and Rocket — as well as bank transfers. The minimum deposit is just BDT 100.

• Deposits are usually credited instantly. If there's a delay due to network issues, please contact support.
• There are no extra charges for deposits.
• Only use your own payment methods — payments made in someone else's name will not be accepted.
• If you experience any deposit issues, notify support within 48 hours.
• The maximum deposit limit depends on the verification status of your account.

The withdrawal process on Bitsler is simple and transparent. We never hold back withdrawals without good reason. That said, certain rules must be followed to maintain the security and integrity of the platform.

• The minimum withdrawal amount is BDT 300.
• Withdrawal requests are processed within 24 hours.
• Accounts with completed KYC verification are given priority.
• The payment method used for withdrawals must match the method used for deposits.
• Wagering requirements must be met before withdrawing bonus funds.
• Withdrawals may be temporarily suspended and reviewed if suspicious activity is detected.

Bitsler regularly offers bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before accepting. For full details on any bonus, Promotions Page View page.

• Welcome Bonus: 100% bonus on your first deposit, minimum wager 10x.
• Daily Cashback: A fixed percentage of daily losses returned — no wagering conditions apply.
• Reload Bonus: Weekly reload bonus available; wagering requirements apply.
• Bonuses cannot be transferred between accounts.
• Only one bonus may be active at a time unless specifically approved otherwise.
• Attempting to abuse bonuses, engage in arbitrage, or exploit any system loopholes may result in account termination.
• Bitsler reserves the right to modify or cancel any bonus offer at any time.

All games on Bitsler are conducted fairly and transparently. Every game outcome is determined by an RNG (Random Number Generator) that has been independently verified by a third party.

• Any attempt to manipulate game outcomes is strictly prohibited.
• If an unusual win occurs due to a technical error, Bitsler reserves the right to review the account in question.
• If your internet connection drops during a game, the bet is generally not considered void.
• RTP information for each game is published on its game page.
• Playing games using bots or automated software is prohibited.

Bitsler takes the protection of your personal data seriously. We adhere to international data protection standards. To learn more, please visit our Privacy Policy View page.

• Your information is never sold or shared with third parties.
• All data is secured with 256-bit SSL encryption.
• Payment details are stored on a separate, secured server.
• You may request to view, correct, or delete your personal information at any time.

The following activities are strictly prohibited on Bitsler and may result in immediate account termination:

• Using the platform for money laundering or any form of illegal financial activity.
• Abusing bonuses by creating multiple accounts.
• Attempts at hacking, phishing, or any form of cyber attack.
• Harassing or defrauding other users.
• Use of bots or automation software.
• Operating an account under a false identity.
• Exploiting any vulnerability or bug on the platform.

Bitsler reserves the right to suspend or terminate accounts under certain circumstances — typically when the security of the platform or the interests of other users may be at risk.

• In the event of a terms violation, your account may be closed without prior notice.
• Users may also request account closure at any time.
• If an account is closed, any legitimate balance may be withdrawn, provided no terms have been violated.
• Contact support to reactivate a closed account.

Bitsler believes gaming should be fun — not a burden. We place the highest priority on the wellbeing and peace of mind of our users, which is why our platform includes a range of responsible gaming safeguards.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooldown Period: Take a break for 24–72 hours.
• Reality Check: Receive periodic notifications about your play time and spending.

To learn more, visit our Responsible Play View page. If you feel that gaming is having a negative impact on your life, reach out to our support team — we're here to help.

Bitsler reserves the right to update these Terms and Conditions at any time. For significant changes, registered users will be notified by email and a clear notice will be posted on the website.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• The latest version of the Terms and Conditions will always be available on this page.
• Contact support to compare with previous terms.

If you have any questions or concerns about these Terms and Conditions, please contact our support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Log in to the platform and chat with us directly — average response time is 3 minutes.
• Email: [email protected] — response within 24 hours.
• All communication can be conducted in Bengali.